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Accessibility Notes

Built to be usable

Headings run in order, images carry text alternatives, form fields have labels, focus outlines are visible and colours were picked for strong contrast. Menus and the question lists work from a keyboard, and text can be enlarged in the browser without the layout falling apart. Our target is WCAG 2.1 AA, the standard used under Ontario's accessibility rules (AODA).

When something gets in the way

If a page or form doesn't work with your browser, screen reader or other tools, call +1-289-207-3021 and the office will take your details by phone. Telling us what failed helps us fix it.

In your home

If a disability means the visit should run differently, for example a fixed routine, a certain product, a quiet visit or someone present, mention it on the call and it goes on your Access Plan.